Return & Refund Policy

Welcome to Capla! We're dedicated to ensuring your satisfaction with our outdoor gear. Our Return and Refund Policy is designed to provide clarity on how we handle returns and refunds, ensuring a hassle-free experience for you.

In this policy, we outline the guidelines for returning products, eligibility criteria, refund processes, and any important information related to your returns. Your outdoor adventure is our priority, and we're here to make it exceptional.

For specific details and inquiries, please don't hesitate to contact us. We're ready to assist you.

Thank you for choosing Capla for your outdoor gear needs. Let's embark on this adventure together!

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must:

Be unused and in the same condition that you received.
You need to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will give you a store credit or refund.
You will receive the credit or refund within a certain amount of days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any other questions, please don’t hesitate to contact us or send us an email at: contact.capla@gmail.com.
We are here to help, adventure ON!

Thank you for choosing Capla for your outdoor/travel gear needs. We're here to make your outdoor adventures exceptional!